Terms & Conditions

01Agreement to these terms

By accessing terza.agency you agree to these terms. If you do not agree with them, please stop using the site. We have written them in plain language on purpose; that does not make them any less binding.

In these terms, “Terza”, “we” and “us” mean Terza Agency, a brand and marketing agency based in Jakarta, Indonesia. “You” means anyone visiting the site.

02What this site is

This is a portfolio and publishing site. It exists to show our work, share what we have learned, and let you start a conversation with us. It is not a shop: nothing on it can be bought, no account can be created, and no payment is ever taken here.

The articles and case studies are commentary and opinion about branding and marketing. They are not professional, legal, financial or business advice, and reading them does not create a client relationship between us. Decisions about your own business are yours to make.

03Intellectual property

Everything on this site — the writing, the case studies, the photography, the layout, the code, the Terza name and logo — belongs to Terza or to the licensors we obtained it from, and is protected by Indonesian copyright law (Law No. 28 of 2014) and by international treaty.

Some photographs are licensed from third parties such as Unsplash and remain subject to those licences. Client logos and trade marks shown in case studies remain the property of the clients concerned, and appear here only to identify the work.

04Permitted use

You are welcome to:

• read, view and print pages for your own personal or internal business reference;
• link to any page here, from anywhere, without asking us first;
• quote a short extract from an article, provided you attribute it to Terza and link back to the original page.

05Prohibited use

Without our prior written permission you may not:

• republish, resell or redistribute our content, in whole or in substantial part;
• present our work, writing or case studies as your own, or as your own agency’s portfolio;
• copy the site’s design, code or structure to build a competing site;
• scrape or harvest the site in bulk, including for training a machine-learning model, except for ordinary indexing by a public search engine that respects our robots.txt;
• attempt to gain unauthorised access to the site, its server or any connected system, or probe it for vulnerabilities without an invitation from us;
• introduce malware, or take any action that places an unreasonable load on our infrastructure;
• use the site for anything unlawful, or in a way that infringes anyone else’s rights.

06Client work and case studies

Case studies describe projects we delivered, published with the client’s consent. Any results, figures or outcomes quoted are specific to that client, that market and that moment. They are illustrations of what happened, not a forecast or guarantee of what would happen for you.

If you are a client and want a case study amended or taken down, email us and we will deal with it.

07Enquiries and proposals

Contacting us through WhatsApp or email does not create a contract, and neither does our reply. No work is commissioned, and no fee becomes payable, until we have both signed a written proposal or engagement letter setting out scope, timeline and price. That signed document governs the project and prevails over anything on this website.

Any proposal we issue is valid for the period stated in it and may be withdrawn or revised before you accept it. We may decline any enquiry, and we are not obliged to explain why.

08Third-party links

This site links out to other websites: clients, LinkedIn profiles, WhatsApp, sources cited in articles. We do not control those sites and we are not responsible for their content, their accuracy or their privacy practices. A link is not an endorsement. Once you follow one, that site’s own terms apply to you.

09Availability

We aim to keep the site up and current, but we do not promise uninterrupted access. We may change, suspend, restructure or withdraw any part of it, including individual articles and case studies, at any time and without notice.

10Disclaimer

The site and its content are provided “as is”. To the fullest extent permitted by law, we exclude all warranties, express or implied, including any implied warranty that the content is accurate, complete, current, or fit for a particular purpose.

Content is written at a point in time. Marketing, search and platform practice all move; an article that was right when published may be out of date by the time you read it. Check before you rely on it.

11Limitation of liability

To the fullest extent permitted by Indonesian law, Terza will not be liable for any indirect, incidental, consequential or special loss, or for any loss of profit, revenue, data, goodwill or business opportunity, arising out of your use of this site or your reliance on anything published on it.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited.

12Privacy

How we handle personal data is set out separately in our Privacy Policy, which forms part of these terms. Using this site means you accept the practices described there.

13Changes to these terms

We may revise these terms from time to time. The revised version takes effect when it is posted here, and the “last updated” date at the top of the page will change. Continuing to use the site after that means you accept the new terms.

If any provision of these terms is found unenforceable, the rest stays in force.

14Governing law

These terms are governed by the laws of the Republic of Indonesia. Any dispute arising from them or from your use of this site is subject to the exclusive jurisdiction of the competent courts of Jakarta, Indonesia.

Before starting proceedings, both sides agree to try to resolve the matter by discussing it in good faith. Most things can be sorted out with a conversation.

15Contact us

Questions about these terms, or a permission request:

See also our Privacy Policy.